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Tel:
+44(0)1995 672464
Email:
sales@supplementsolutions.co.uk
Mon - Thurs: 8.00 - 18.00 | Fri: 8.30 - 17.00 (English Only)

Veterinary Medicines

VMD

Like human pharmaceuticals, animal medicines are strictly regulated. All animal medicines are classed into one of four categories:

POM-V = Prescription Only Medicine - Veterinarian.  This can only be prescribed by a veterinarian, but supplied by either a veterinarian or pharmacist..

POM-VPS = Prescription Only Medicine - Veterinarian, Pharmacist or Suitably Qualified Person (SQP). These products can only be prescribed and supplied by one of the Registered Qualified Persons listed.

NFA-VPS = Non Food Animal - Veterinarian, Pharmacist or Suitably Qualified Person (SQP). These products can be supplied by one of the Registered Qualified Persons listed.

AVM-GSL = Authorised Veterinary Medicine - General Sales List - These can be supplied by any retailer. 

The retailer and premises where animal medicines are stored and supplied must be licensed annually with the VMD (Veterinary Medicines Directive) and these premises can only be registered if they have a qualified person working there, such as an SQP, Vet or Pharmacist.  In addition SQP's are only qualified to prescibe and supply products for animals that they are qualified to do so, and thier category is shown as a initial in front of "SQP" such as E-SQP. Further details about SQP's and their qualifications can be found on the AMTRA website.

Supplement Solutions Ltd, The Weind, Great Eccleston, Preston, PR3 0ZU (2029690) is registered with the VMD, and verification of this can be found on the VMD's Register of Approved SQP Retailers.  The SQP responsible for all medicines is Hannah Wild (E-SQP), who is qualified to prescribe and supply POM-VPS for Equines, and NFA-VPS for companion animals, plus AVM-GSL and SAES, and confirmation of this can be found on the List of AMTRA Registered Suitably Qualified Persons (SQP's).  If you would like to contact Hannah please e-mail, or call 01995 671787. All SQP's, by law, have to attend regular training events, also known as CPD (Continual Professional Development), to ensure that they keep up to date with all the latest developments and information, and thus be able to advise animal owners correctly.

All of the animal medicines sold on this website are defined by the words "POM-VPS" or "NFA-VPS" which will appear in the title of the product and also in the Legal Category under the "Information" tab on each product.For all POM-VPS and NFA-VPS products there is a series of questions which must be fully completed before the website will allow you to place your order. On receipt of your order our SQP will thoroughly check your answers to ensure the product is suitable for that species, the number of animals you are treating and your particular situation, before the order can be dispatched.  In some cases our SQP may need to contact you, so please include your daytime and evening telephone numbers and your e-mail address on your order. 

We are happy to provide veterinary medicines to EU member states, providing that you complete the form at the time of ordering that states that there is no specific legislation against such imports in your part of the EU. We will also make our own checks to ensure that the product is authorised in your state. If the product is not approved, then the order cannot be fulfilled. As these products are animal medicines, there may be some regulations during transportation that mean that the products get stopped in transit. If this happens, full responsibility will be with you, the customer. We do everything we can to ensure that products reach you, but are unaware of each EU state's restricions and regulations fully, so it is essential that you make sure the product is permitted in your country. Please note that all our products are as pictured, with packets and usage instructions printed in English. Please ensure you understand all wording before administering the product to your animal.

All Veterinary Medicines can be found on the VMD product Information Database.

Reporting a complaint:

If you have a complaint about Supplement Solutions Ltd, or any of the team at Supplement Solutions, please write, e-mail or telephone: Mrs Hannah Wild, Supplement Solutions Ltd, The Weind, Great Eccleston, Preston, PR3 0ZU. Tel: 01995 671797 or e-mail: hannah@supplementsolutions.co.uk.

Making a complaint to the VMD:

All SQP's are required to abide by the current version of the Code of Practice, to abide by the Veterinary Medicines Regulations taking account of VMD's Veterinary Medicines Guidance Notes, and to act in a professional manner. If you have a complaint about an SQP, please e-mail AMTRA or contact the VMD if you have a complaint about an SQP retailer in relation to veterinary medicines: Inpections & Investigations Team, Veterinary Medicines Directive, Woodham Lane, New Haw, Addleston, Surrey, KT15 3LS. Tel: 01932 338475.  For further details please click here

Reporting an Adverse Reaction to a medicine

If you suspect your horse or pet has had an adverse reaction to any Veterinary Medicine, please fill complete a VMD Adverse Event Form

Store Locations

Customers are welcome to collect orders, view products in our showroom or arrange a consultation. Whilst we do hold most items in stock, we advise you to telephone before you set off to check that the items your require are in stock. If you would like to arrange an appointment please contact us so we can schedule a time.

Office

Supplement Solutions Ltd
The Weind
Great Eccleston
Lancashire
PR3 0ZU
Tel: 01995 672464

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