We love to receive feedback from our customers. Do let us know what you thought of our service and the products you've purchased...
"Good morning, I have just received my package and wanted to say thank you for such an amazing service! Was not expecting this until next week. Hope you have a fab weekend. "
Lorraine Cresswell, UK, 26.06.15
"Highly recommend Supplement Solutions. Ordered 5kg of Milk Thistle Friday & it has just been delivered! Even a text message saying it'll be delivered between 15.01 & 16.01. Will definitely use you again. Love the polos added as thank you for my order!"
Donna Wiseman, UK, 22.06.15
"Smog says thank you for his Polos!"
Pam Guthrie, UK, 15.06.15
"I just wanted to say how delighted I was to receive my parcel on Tuesday, when it was only ordered on Sunday night and I only paid for the 1-4 working day delivery. The delivery was speedy which was absolutely fabulous."
Claire Lang, UK, 30.04.15
"Just wanted to say once again an excellent service with egg counts and a discussion with Katie Hest, lovely lady and great service. After a real let down with a big equestrian company whom I usually buy most of my supplies, it's great to find a company so brilliant. It's so refreshing to find an equine business with great value products and excellent customer service!"
Beth Jasper, UK, 21.04.15
"Thanks again for such a speedy delivery! Brilliant! And thanks for the Polos, my horse Frank will love them."
Jo Drayson, UK, 31.03.15
"Just received my order thank you very much fantastic service, I will definitely be using you again!"
Donna Gardner, UK, 18.02.15
"Good morning! What service, my parcel has just arrived. Thank you so much I will definitely be ordering more H Bradshaw's Coligone from you!"
Lorraine Cresswell, UK, 26.02.15
"Thank you very much Supplement Solutions! Received my Facebook competition prize through the post exceptionally quickly and now can't wait to get shopping!"
Amber Major, UK, 04.02.15
"I just wanted to say thank you very much for your getting the Stride HA that I ordered yesterday to me so quickly. Your service is usually good and I expected it maybe tomorrow and certainly by Thursday. I mentioned when I ordered that I had let my stock go too low over Christmas so I was about to run out. I was delighted when it was delivered today. Thank you for your excellent service."
Moira Rugg, UK, 13.01.15
"Just a quick note to say how happy and impressed I am with your service. My order was set out on a Friday and I received it the following Monday. Perfectly packed and complete. I live out in the sticks in South West France. I have been buying from Supplement Solutions for about 4 years now and all my orders have arrived without any problems. A big thank you, from Arlo the Appaloosa, for the extra apple horse treats."
Kathy Granville, France, 08.01.15
"Thanks for the speedy delivery of my order, I loved the chocolate Christmas tree! Really impressed with service. Happy Christmas!"
Jo Drayson, UK, 24.12.14
"Thank you very much indeed for the prize of a £100 voucher in the Facebook competition. The wormers, SoloComb and hoof product that I ordered with the voucher arrived very quickly and are greatly appreciated! Thanks!"
Hilary Duncanson, UK, 20.12.14
"Hello, Thanks a lot Supplement Solutions! Good service, very quick! 🙂 Best regards from Switzerland"
Andrea, Switzerland, 20.12.14
"Thank you so much for your speedy service my order came just now, Saturday morning and we are out in France. Superb service, well done!"
Annie, France, 05.12.14
"Hi Sup Solutions just wanted to say many thanks, my order has arrived and the treats included were a lovely surprise, my horse will definitely appreciate them!"
Sarah, UK, 28.11.14
"Just to say what a lovely surprise to find the bag of apple treats in the box with my order. The horses love them. Thank you very much for all your help and for being so thoughtful. Love and big hug for Eddie!"
C. Dobbing, UK, 27.11.14
"I received my order very quickly and what a nice surprise to get the treats as a gift, thank you so much!"
Joanne, UK, 11.11.14
"I would just like to write and thank you from France, for the quick response to my order, which I received yesterday, and also thank you very much for the gift of horse treats. My two horses, Rocky and Tristan are delighted. Thank you again. "
A. Vipond, France, 01.11.14
"Just a quick thank you for a brilliant service! I've just bought some Event for my aged mare - arrived in record time , beautifully packaged & the packet of polos is a brilliant touch. Thank you once again, it's nice to know that there are companies that do still care! "
Hilary, UK, 12.10.14
"Package has arrived and thank you very much for horse treats and chocolate for us, it was really sweet of you! (No pun intended!)"
Jani, Finland, 10.10.14
"Just a quick note to say I have just received my order of Red Cell. Packaged so well, delivered quickly and a little chocolate and some treats inside – made my day. "
E. Dyer, UK, 01.10.14
"Just to say order arrived safely, and with a lovely free gift. The horses are delighted! Many thanks again to Supplement Solutions."
Wendy, UK, 30.09.14
"Thank you very much for ordering the Feedmark Herbalicious treats in for me, and for the extremely prompt dispatch and delivery of my order (as always!). Then upon unpacking the box I found the apple treats - a lovely surprise and 2 very happy horses. Thanks again - you certainly deserve all the awards you win. Love to Eddie and Polly ..."
Cathy, UK, 29.09.14
"Thank you so very much, Katie especially! All received and we at the show committee are so happy thank you so very much again. I promise to get some pictures and tag Eddie. Next year we will come straight to you with the budget as you are so great and service is out of this world. Thank you again so very much! "
K. Moulin, Jersey, 25.09.14
"I just wanted to say that I have received my Equus Health Ozvet Sun-Off. And a very big thank you for the packet of polos I found in the box, Rose will be very please to receive the polos, not so much the sun block."
Sarah, UK, 05.09.14
"Hi, Credit where credit is due.... I ordered a joint supplement from your website yesterday at 2.40pm, I am delighted to say that delivery has arrived with me this morning! Our daughters compete at a high level in junior BSJA. And hopefully this will enhance the ponies performance for the long stay away shows. We have ordered from your site a few times now with excellent service and superb delivery. Keep up the good work!"
J. Gill, UK, 28.08.14
"Hi! I'm from Italy. Thank you very much, you have such a fast response and quick delivery.. my products arrived in less than a week, everything was perfect, my horse will be happy, I'll certainly do more orders from you, and also tell my friends to buy from you.. good job! "
G. Bonassi. Italy, 20.08.14
"Wow, fantastic service - a really good customer experience! Had a miserable experience when an order from another retailer took an age to get to me, to the point where I had to go out and buy a replacement product. Their communication was shocking, yours has been amazing, and the delivery on time as well. Will happily recommend you to all my horsey friends! The freebie Pernamax patch was also a bonus as my girly suffers from an arthritic knee, so she'll love that after a hack."
K. Macauley, UK, 17.08.14
"Just wanted to say very happy with the service I have received, supplements have arrived very quick along with free polos and fly spray. I also think your p&p prices are just right and I enjoyed looking through the leaflets you put in. Thank you! I didn't realise that you are just around the corner so I will pop by the show room."
S. Catlin, UK, 15.08.14
"Hi, I just wanted to say a huge thank you for going above and beyond to help me track down some arthri-aid for my dog, and getting the order to me so quickly. I'd also like to say thank you for the free gift for my dog. You made this shopping experience a real pleasure, so thanks once again. We shall definitely be using you again."
F. Brazier, UK, 01.08.14
"After a distressed call to NAF trying to source Devils Relief as had been let down by various companies and now needed the product in a hurry, they said they could recommend a company or two that would work and I came to yourselves. I have to write and say I am so happy that I was given your name. The service is absolutely terrific - I ordered late Friday afternoon and the 5ltr container was with me yesterday here in South West France, even the delivery driver was very pleasant. My boys are "pololess" these days, vichy mints aren't quite the same so I was thrilled to see a pack in my parcel. What a lovely touch!"
P. Garbett, France, 01.08.14
"Just a quick email to say that I am very impressed with this company! I ordered a wormer and a Magnitude a few days ago, the site was easy to use and payment was simple too. The goods arrived today by recorded delivery and were all packed well and as expected. The extra suprise of treats for me and my ponies (polos and sweets) made my day. I can't wait to recommend this company to all my pet owning friends, big well done to you all for this service!"
L. Caulfield, UK, 30.07.14
"With regards to my recent order of Global Herbs Sarc-Ex, it's the cheapest around as well as free delivery, ordered Thursday arrived Friday morning with a free bag of treats for my horse – thank you!"
Elaine Farrall, UK, 15.07.14
"Once again it’s 5* service from Supplement Solutions – your communications are brilliant, dispatch time is always very fast, and everything is well packed. Thank you so much for all the trouble you take with your customers, you really do sterling work, it’s much appreciated!"
S. Glanville, UK, 14.07.14
Real stories from real customers....
Alex and Dexter
I have owned my 20 year old Welsh Section D Dexter for a year and I put him on NAF Five Star Superflex powder within the first couple of weeks of him arriving. I felt that at his age he would benefit from some joint support.
"I took advice from Katie at Supplement Solutions and chose Superflex due to its composition – it has all the nutrients Dexter needs, correctly balanced, to ensure his joints have maximum support. After a few months I began to wonder if it really was making a difference and decided to try him without it for a while. I started to notice a change in his way of going. His stride wasn't as free flowing, there was less swing in his hips and I particularly noticed that an uneven downhill slope on one of our regular hacks seemed more difficult for him to manoeuvre. This made me realise how much Dex was benefitting from being on Superflex and I put him straight back on it. With time he returned to 'normal' and I wouldn't be without it now."
With kind thanks to Alex for telling us Dexter's story.
Click here for more information on Superflex Powder