Supplement Solutions Loyalty Scheme - Our way of rewarding you!

Watch your points add up and redeem them against Supplement Solutions merchandise for you and your horse.



How does Supplement Solutions Loyalty Scheme work?

How does the Supplement Solutions Loyalty Scheme work?

You will earn 1 point per £1 spent (exclusions apply, see T&C's). Once you have collected enough points you can redeem them against a range of Supplement Solutions merchandise.

You must be logged in to earn points on your order. If you checkout as a guest points will not be saved.




How can
I redeem
my points?

How can I redeem my points?

When you have collected enough, you can redeem your points against products listed on this page by adding them to your shopping cart. You will need to apply your points by selecting "Use Reward Points" at Checkout.


Please note that you can only use your points on one of each item in a single order




How do I
know how many
points I have?

How do I know how many points I have?

To check your balance at any time, please login to your account and view your account dashboard, on the right-hand side, select
"My reward Points" to see how many points you have earnt.

If unused points will expire after 12 months.

Merchandise

Use your loyalty points against the products listed below, you can add them to your order or on it's own. Please note delivery charges are still applicable for items you redeem with your loyalty points.

Loyalty Scheme FAQs


If you already have an account you will automatically collect loyalty points when you order from us.

If you don't have an account you can make one by clicking here

You must be logged in to collect your points, if you checkout as a guest or use PayPal Express your points will not be saved.

Points are associated to one email address. If you need to change your email address you can do this in 'My Account' or by getting in touch via email or call our friendly team on 01995 672464



Save your points until you have enough to claim the item you want, then follow the steps below to apply them:

  • Add the item you want to your cart, you can use your points for one of each item per order.
  • Go to your shopping cart and select the "Use Reward Points" in the Order Summary section OR go to Checkout, scroll to below your delivery address and click the "Apply Reward Points" option.
  • Sit back and wait for your order to arrive!
  • We'd love to see pictures of you and your horses wearing your Supplement Solutions merchandise - remember to tag us on Facebook or Instagram!



    You cannot redeem your points on the same order they are awarded on, and Points may not appear in your account until your order has been dispatched.

    When paying by BACS, cheque, cash or PayPal request your points will remain as 'waiting for validation' until your order is paid for.

    If for any reason you return a product or receive a refund, the corresponding points will be deducted from your account automatically.



    Points are excluded from POM, NFA, sale and certain other products (including special prices on bulk orders).

    If you are using a discount code or voucher, points will be adjusted accordingly.



  • To be part of the loyalty scheme you must have a valid email address
  • Loyalty points are awarded to both new and existing customers
  • From the 25th May 2021 loyalty points expire after 12 months
  • Points are associated to one email address. If you need to change your email address you can do this in 'My Account' or by getting in touch
  • Points are excluded from POM, NFA, sale and certain other products (including special prices on bulk orders)
  • If using a discount code or voucher, points will be adjusted accordingly
  • The loyalty scheme was launched on 20th May 2016 and points cannot be back dated from orders prior to this date
  • If checking out as a guest, or using PayPal Express to checkout, your points will not be saved as you will not have an associated account
  • When paying by BACS, cheque, cash or PayPal request your points will remain as 'waiting for validation' until your order is paid for
  • If for any reason you return a product or receive a refund the corresponding points will be deducted from your account automatically
  • Points cannot be redeemed on the same order they were awarded on
  • Supplement Solutions has the right to withdraw or change its loyalty scheme at any given point in time.