Supplement Solutions named SEIB Retailer of the Year at BETA Business Awards
We’re delighted to have been named SEIB Retailer of the Year – Online Category, at the prestigious BETA Business Awards.
The awards, which were presented at BETA’s annual gala dinner last night, celebrate companies and individuals who have made a significant contribution to the equestrian industry. The SEIB Retailer of the Year Award is split into retail and online/mail order categories, and relies on customer nominations to form a shortlist, with the winner decided by a panel of industry judges.
It’s the fifth time Supplement Solutions has won the award, which recognises excellence in retail service. Judges were said to be “impressed with the company’s easy-to-navigate website, knowledgeable staff and wealth of information available, and felt that [Supplement Solutions] was a retailer that excelled in both the service offered and the range of products available.”
Collecting the award at the event at Birmingham’s National Motorcycle Museum, our company director Hannah Wild said: “We’re thrilled to have won Retailer of the Year. We’ve invested a lot of time into improving the business and our service in recent years – including the launch of our brand new website last year. This award is particularly important to us because we were nominated by our customers, whose expectations we are consistently striving to exceed.”
BETA executive director Claire Williams said: “This year saw another set of deserving winners in the Business Awards. The bar is always set extremely high and those who received a trophy represented the very best in the industry. We send our congratulations to them all and our thanks to the companies who sponsored the awards.”
A big thank you to everyone who nominated us for SEIB Retailer of the Year – we couldn’t have done it without you!